This Privacy Policy explains how SpinPolo, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.
What We Collect and Why
When you create an account with us, we collect information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable gaming and anti-money laundering standards. During transaction processing, we may also collect data relating to the payment method used — for example, partial card details or cryptocurrency wallet references — solely to complete and record those transactions accurately.
We also gather technical data as you navigate our web platform. This includes your IP address, browser type, device identifiers, and session activity logs. We use this information to maintain the security and stability of the platform, detect unusual or potentially fraudulent behaviour, and ensure that the service functions correctly for you. Cookies and similar technologies help us remember your preferences and keep your session active while you are logged in. You may adjust your browser settings to manage cookies, though doing so may affect certain aspects of your experience on the site.
How We Protect and Share Your Data
Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to your information in order to carry out their duties are permitted to view it. We do not sell your personal data to third parties under any circumstances.
There are limited situations in which we share your information with external parties. Payment gateways and identity verification services receive only the data they need to process your transactions or confirm your identity. Where we are legally required to do so, we may also disclose information to regulatory authorities or law enforcement bodies. All third parties we work with are required to handle your data responsibly and in accordance with applicable data protection standards.
We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep your records for the duration required by our licensing obligations and applicable law, after which your data is securely deleted or anonymised.
You have the right to request access to the personal data we hold about you, ask us to correct any inaccuracies, or request the removal of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to your request within a reasonable timeframe.
If we make material changes to this Privacy Policy, we will notify you through the web platform or by email before those changes take effect. We encourage you to review this page periodically. Continued use of the platform following any update constitutes your acknowledgement of the revised policy.
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